Do excellent work. Demonstrate care about the quality of everything you touch. Before handing off, ask yourself: “am I proud of this work?” Don’t pass sloppiness downstream. 

Give others your undivided attention. Demonstrate your understanding by paraphrasing what you heard and confirm. Listen for what isn’t being said. Ask about the “why” behind the message. 

Put the team’s result ahead of ego, credit, or role boundaries. Do what best serves the group and the outcome, not just your part. Step in, help out, and support each other when it’s needed so the whole team succeeds. 

Do what you say you’re going to do, when you say you’re going to do it. This includes being on time. If a commitment is at risk, then notify others early and replace it with a new commitment. Reliability builds trust.

Don’t just fix the symptom—find what actually caused it. Change the system so the problem doesn’t come back. If a temporary fix is required, make it visible and create accountability to follow up until the real fix is in place.

Clarify expectations upfront. Check-in frequently. Accountability is: who is going to do what by when. If expectations change, then reset them out loud. Name it when expectations are not being met.

Take responsibility for the energy and focus required to do your job well. Build habits around sleep, movement, nutrition, and recovery. Train awareness, attention, and self-control so you can perform consistently under pressure. Own your attitude, regardless of the circumstances.

Do the right thing, even when it’s uncomfortable, inconvenient, or costly. Tell the truth, no matter the consequences. Own your mistakes and make it right quickly. Don’t hide mistakes or shift blame.